Refund Policy

Thank you for shopping at DripstersAi. We want you to be completely satisfied with your purchase. If you are not entirely satisfied with your order, we're here to help. Please review our Refund Policy below:

1. Returns

  • You have 30 calendar days to return an item from the date you received it.
  • To be eligible for a return, your item must be unused, unworn, unwashed, and in the same condition that you received it. It must also be in the original packaging with tags attached.
  • To initiate a return, please contact our customer support team at mike@dripstersai.com or griffin@dripstersai.com to request a return authorization. We will provide you with instructions on how to return your item.

2. Refunds

  • Once we receive your returned item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
  • If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

3. Exchanges

  • If you would like to exchange an item for a different size, color, or style, please contact our customer support team at mike@dripstersai.com or griffin@dripstersai.com. We will provide you with instructions on how to exchange your item.
  • Exchanges are subject to product availability. If the desired item is out of stock, we will issue a refund for the returned item.

4. Shipping

  • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
  • If you receive a refund, the cost of return shipping will be deducted from your refund.

5. Damaged or Defective Items

  • If you receive a damaged or defective item, please contact our customer support team at mike@dripstersai.com or griffin@dripstersai.com within 7 days of receiving your order. We will work with you to resolve the issue as quickly as possible.

6. Exceptions

  • Certain items are not eligible for return or exchange, including sale items, custom or personalized items, and items marked as final sale.
  • We reserve the right to refuse returns or exchanges that do not meet our return policy criteria.

7. Contact Us

  • If you have any questions or concerns about our Refund Policy, please contact us at mike@dripstersai.com or griffin@dripstersai.com. Our customer support team is here to assist you.

By making a purchase on our website, you acknowledge that you have read, understood, and agree to our Refund Policy. Thank you for shopping at DripstersAi.